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Currently submitted to: JMIR Serious Games

Date Submitted: Jul 5, 2019
Open Peer Review Period: Jul 9, 2019 - Sep 3, 2019
(closed for review but you can still tweet)

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Learning to read by Learning to Write – An Evaluation of a Serious Game to Foster Business Process Model Comprehension

  • Michael Winter; 
  • Rüdiger Pryss; 
  • Thomas Probst; 
  • Manfred Reichert; 

ABSTRACT

Background:

The management and required comprehension of business process models is of utmost importance for almost any enterprise. To foster the comprehension of such models, this paper incorporates the idea of a serious game called “Tales of Knightly Process”.

Objective:

In order to investigate whether the serious game has a positive immediate and follow-up impact on process model comprehension, two studies with n = 81 and n = 64 and participants each were conducted.

Methods:

Within two studies (four weeks between Study I and Study II), participants were divided into a game and control group (i.e., Study I), as well as follow-up game and follow-up control group. In both studies, participants had to answer 10 comprehension questions on 5 different process models. Note that, in Study I, players of the game group played the serious game before they answered the comprehension questions.

Results:

Inferential statistics (ANOVA) revealed, regarding Study I, that participants from the game group showed a better immediate performance measure compared to control group participants (P < .001). In addition, Hedges g of .77 indicated a medium to large effect size. Regarding Study II, follow-up game group participants showed a better performance measure compared to participants from the follow-up control group (P = .002), here, a Hedges g of .82 implied a large effect size. Finally, in both studies, analyses indicated that complex process models are more difficult to comprehend (Study I: P < .001; Study II: P < .001)

Conclusions:

Essentially, participants who played the serious game in Study I showed a better performance in the comprehension of process models in both studies. Hence, we conclude that this serious game can foster process model comprehension significantly.


 Citation

Please cite as:

Winter M, Pryss R, Probst T, Reichert M

Learning to read by Learning to Write – An Evaluation of a Serious Game to Foster Business Process Model Comprehension

JMIR Preprints. 05/07/2019:15374

DOI: 10.2196/preprints.15374

URL: https://preprints.jmir.org/preprint/15374


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